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Technical Support

Skilled customer care technicians are simply a telephone call or e-mail away. Our goal is to keep your system running smoothly by delivering answers to your technical questions in a prompt and efficient way. Technical support is available 24/7. Our regular hours are Monday - Friday 8:00am - 5:00 pm CST. After hours you will be transferred to our after-hour answering service and the person on-call will call you back within 30 minutes.

To reach a NELA support technician, call 1-888-407-4808 or send an e-mail to dana_rajala@nela-usa.com.

NELA Service Offerings

NELA Rate Sheet

NELA Service Plan Offerings Overview

NELA Spare Parts Programs


Further information about NELA products click here. More>>

NELA * 610 Whitetail Boulevard * River Falls, WI 54022, USA
Phone: 715-425-1900 * e-mail: info@nela-usa.com